Creating a Hospitality Culture in the Healthcare Arena
May 13, 2025
5:30 PM - 8:30 PM
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Maggiano's Little Italy - Oak Brook
240 Oakbrook Center
Oak Brook, IL 60523
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TOPIC: Creating a Hospitality Culture in the Healthcare Arena
Presenter’s Name and credentials:
Jim White – Chief Culture Officer
Objectives:
1. Describe how to create a hospitality driven staff in the healthcare arena.
2. Define how to create the culture for retention of staff along with a cohesive team.
3. Ensure positive outcomes in both customer service surveys and retention of quality staff.
4. Discuss components that are essential in maintaining the culture of hospitality.
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Members $15 in person
Members $15 remote
Non-Members $35 in person
Non-Members $35 remote
Credit for 1.0 RN, SW & CCM submitted
This program has been submitted to the Commission for Case Management Certification is pending
approval of 1.0 CCM (regular) and is pending approval for 1.0 CE units for RNs and SWs by CMSA
Chicago, licensed by IDFPR as CE Sponsor for RN and SW. License on file.
Tickets
$15.00 Member Ticket
$15.00 Remote Access MEMBER
